Shipping and Delivery Time

Delivery time to anywhere in Brazil varies from 15 to 60 business days on average after payment confirmation.

Remembering that we inform the tracking code of all products ordered. If tracking doesn't work on our website , it will definitely work on one of these:

• http://global.cainiao.com
• https://rastreamento.correios.com.br/app/index.php

You tracking codes takes 3 to 7 business days to be passed on from our suppliers to you, the customer.

We are not responsible if the product cannot be delivered to the recipient due to the delivery address being incorrectly filled in on our website at checkout.

The deadline varies according to the agility of the Post Office and customs, but it usually takes between 15 to 60 business days after shipping, on average . The maximum delivery period is up to 90 days. After the stipulated deadline, contact us immediately so we can check with our suppliers. Confirming that there is a problem in the logistics of your order, we will refund your purchase in FULL immediately after these verification steps.

AND It is important that you provide the means to carry out delivery to the address registered in your order. After 3 (three) proven delivery attempts , you will have to pick up the order at a Post Office close to your address. Storage fees are charged if not removed within 7 calendar days. The fee amount depends on the weight/volume of the product.

• CUSTOMS TAXATION

All products are shipped from abroad and are subject to customs taxation upon receipt.